An Excellent Administration
A medical center can only be as good as the people who run it. Thankfully, we have an amazing plastic surgery administrative staff at the Phoenix-based Arizona Eye Institute & Cosmetic Laser Center that prioritizes our patients and their care above all else.
Emilio M. Justo, M.D.
Founder and Medical Director
Board-certified Eye Physician and Cosmetic Surgeon
Born in Havana, Cuba and raised near Chicago, Illinois, Dr. Justo is married with two sons and a daughter and loves spending time with his family. He enjoys theater, music, and traveling and is a fierce sports enthusiast. On several occasions, he has utilized his fluency in Spanish in his travels to Mexico, where he provides modern medical and surgical eye care to the underprivileged.
Manuel Zambrano, O.D.
Assistant Director of Optometry
Dr. Zambrano spent the majority of his career serving in the military. He is dedicated to working closely with Dr. Justo in diagnosing and treating patients' unique needs.Dr. Zambrano also takes same day emergency visits at the Sun City office.
Mark Yates, O.D.
Assistant Director of Optometry
Dr. Yates has more than three years of experience providing individualized complex and routine vision care to patients. He diagnoses and cares for patients with a wide range of vision care needs, from glaucoma to macular degeneration and dry eye syndrome.
Our Administrative Leads
Erik Flexman, M.H.P.A., F.A.C.H.E., C.A.S.C.
Erik brings more than two decades of experience managing medical practices and ensuring patients receive the best care at the highest standards. Originally from Oro Valley near Tucson, he now lives in Phoenix with his wife and son, and their dog. Erik has overseen operations in large and small facilities including for-profit, not-for-profit and religious-based. He has worked in hospitals, as a consultant, overseen ambulatory surgery centers, and is passionate about volunteerism, community outreach and education. Erik holds a B.S. in Psychology from Northern Arizona University and a Masters of Health Policy and Administration degree from Washington State University. He is a Fellow with the American College of Healthcare Executives, where he was a recipient of the Regent’s Award.
Roxanne is from Northern Westchester County, NY before moving to Arizona in 1974. Roxanne has been working in medicine for over 37 years. Roxanne's experience in Provider Relations and insurance contracts has been an asset to our organization. Roxanne enjoys spending time with her family and riding their horses.
Kim V., R.N., B.S.N., M.B.A.
Director of Nursing/ASC
Kim brings more than 25 years of nursing experience to the Arizona Eye Institute, where she oversees the accredited surgery center and compliance to ensure superior standards for patients. Born in Chicago, she now lives in Buckeye with her husband, two children and their dog Hank. Kim earned her B.S.N. at Valparaiso University in Indiana and her M.B.A. at the University of Phoenix.
Roxanne D., R.N.
Assistant Director of Nursing/ASC
Certified Aesthetic Laser Nurse
Roxanne is a registered nurse with more than 30 years of health care experience, and has been our director of nursing since 2006. She has obtained unique high-level certifications including the following: Certified Aesthetic Laser Nurse, Certified Medical Laser Safety Officer, and Certified OBAGI Skin Care and Blue Peel Specialist. Roxanne also functions as the assistant director of our Ambulatory Surgery Center (ASC). She is passionate about her grandkids and her family. Her hobbies include art, scuba diving, and making ugly crochet blankets for loved ones. She lives in Glendale, but loves traveling out of the country.
Jennifer S., C.P.S.S.
Front Office Supervisor
Certified Patient Service Specialist
Jennifer is our front office supervisor and has over 18 years of experience in medicine.
Dawn V., C.O.A.
Back Office Supervisor
Certified Ophthalmic Assistant
Dawn has over 17 years experience in ophthalmology and is one of our key cosmetic consultants.
Born and raised in Pennsylvania, Kathy has been Arizona Eye Institute & Cosmetic Laser Center's billing supervisor for more than 16 years. Her vast experience in the medical and billing field includes over 35 years in ophthalmology - making her an asset to our institution. She enjoys spending time with her family, including her two sons and granddaughter.
Billing Account Analyst
Crystal has worked in billing for multiple specialty medical offices since 2000. Originally from Wisconsin, she moved to Arizona in 2005 and now lives in Avondale with her young son. Crystal loves country music and going to country music concerts when not spending all of her time with her little boy. She brings enthusiasm to help patients get the best care.
Billing Account Analyst
Brandy has specialized in medical billing and customer service for decades, including working in pediatrics, general surgery, oncology and neurosurgery offices, as well as managing retail companies. She has a Bachelor's Degree in Health Sciences from Kaplan University, and is a Certified Professional Coder. Born in Ohio, Brandy now lives in Avondale with her husband and four dogs and two Macaw parrots. She has two adult children in the Phoenix region, and enjoys the outdoors where she boats, rides ATVs and goes on trips in her RV.
Beth brings her enthusiasm for sharing the success stories of the practice from her decade of experience as an award-winning journalist. She has managed communications for business, government and nonprofit organizations. Raised between Pennsylvania and Arizona, Beth grew up traveling often, and thrives on meeting new people and hearing their stories. She has a Bachelor of Arts degree in journalism and political science from The Pennsylvania State University. She is proud to call Surprise her home.
Allison J., Ed. D.
Married with two sons and a daughter, Allison was born and raised in Chicago before moving to Phoenix in 1998. Since earning a doctorate in education from Loyola University Chicago, she has been continually active in the educational field as teacher, principal, and superintendent in both cities.
Contact Our Plastic Surgery Staff
To make an appointment, email the skilled eye surgery and plastic surgery staff at the Phoenix-based Arizona Eye Institute & Cosmetic Laser Center.