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An Excellent Administration


A medical center can only be as good as the people who run it. Thankfully, we have an amazing plastic surgery administrative staff at the Phoenix-based Arizona Eye Institute & Cosmetic Laser Center that prioritizes our patients and their care above all else.

Our Staff

Dr. Emilio Justo compliments his highly-trained, warm, and friendly staff for going above and beyond in their care for their patients. Arizona Eye Institute & Cosmetic Laser Center is so popular because of the family-like community of our staff that makes patients feel welcome. Many staff members have been at the institute for more than a decade.

Our Doctors

Dr. JustoEmilio M. Justo, M.D.

Founder and Medical Director
Board-certified Eye Physician and Cosmetic Surgeon

Born in Havana, Cuba and raised near Chicago, Illinois, Dr. Justo is married with two sons and a daughter and loves spending time with his family. He enjoys theater, music, and traveling and is a fierce sports enthusiast. On several occasions, he has utilized his fluency in Spanish in his travels to Mexico, where he provides modern medical and surgical eye care to the underprivileged.

Visit Dr. Justo's biography to learn more about our premier surgeon.

Dr. Eugene ShifrinEugene Shifrin, O.D., F.A.A.O

Director of Optometry

Dr. Shifrin brings to Arizona Eye Institute a passion for educating and empowering patients about their vision care. Dr. Shifrin has great authority in diagnosing and managing cataracts, glaucoma, and macular degeneration.  He works closely with Dr. Justo in supporting patients and our accredited surgical center.

Read Dr. Shifrin's bio page for more information on the skilled optometrist

Our Administrative Leads

Mike HarlanMichael H., A.B.O.C., C.M.P.E.

Practice Administrator

Michael has more than 30 years of experience in medical practice management and is a Certified Medical Practice Executive. Michael is also a certified optician and a certified contact lens fitter. He brings his experience and passion for delivering the best in patient care to Arizona Eye Institute. Originally from the Lone Star State, Michael, his wife and three children live in the Valley of the Sun.  His hobbies are hiking, listening and playing music and live theater. 
 

Roxanne B., Contract Coordinator, Administrative AssistantRoxanne B.

Contracting/Credentialing Specialist
Insurance Specialist

Roxanne is from Northern Westchester County, NY before moving to Arizona in 1974. Roxanne has been working in medicine for over 37 years. Roxanne's experience in Provider Relations and insurance contracts has been an asset to our organization. Roxanne enjoys spending time with her family and riding their horses.

Roxanne S., Director of Nursing & ASC Certified Aesthetic Laser NurseRoxanne D., R.N.

Director of Nursing & ASC
Certified Aesthetic Laser Nurse
Cosmetic Consultant

Roxanne is a registered nurse with more than 30 years of health care experience, and has been our director of nursing since 2006. She has obtained unique high-level certifications including the following: Certified Aesthetic Laser Nurse, Certified Medical Laser Safety Officer, and Certified OBAGI Skin Care and Blue Peel Specialist. When not providing direct clinical patient care, Roxanne also functions as the director of our Ambulatory Surgery Center (ASC). She is passionate about her grandkids and family. Her hobbies include art, scuba diving, and making ugly crochet blankets for loved ones. Her future plans include getting over her commitment issues and getting married in the next 10 years, and traveling out of the country.

Discover more information about Roxanne and the rest of our friendly nursing team .

Jennifer S., Front Office SupervisorJennifer S., C.P.S.S.

Front Office Supervisor
Certified Patient Service Specialist

Jennifer is our front office supervisor and has over 18 years of experience in medicine.

Learn more about Jennifer and the welcoming faces of our plastic surgery center .

 

Dawn V., Back Office Supervisor, C.O.A.Dawn V., C.O.A.

Back Office Supervisor
Certified Ophthalmic Assistant
Cosmetic Consultant

Dawn has over 17 years experience in ophthalmology and is one of our key cosmetic consultants.

Learn about Dawn and the rest of our wonderful cosmetic consultants .

Business Team

Kathy D.

Billing Supervisor

Born and raised in Pennsylvania, Kathy has been Arizona Eye Institute & Cosmetic Laser Center's billing supervisor for more than 16 years. Her vast experience in the medical and billing field includes over 35 years in ophthalmology - making her an asset to our institution. She enjoys spending time with her family, including her two sons and granddaughter.

 

Olivia L.

Billing Account Analyst

Olivia brings more than 21 years experience as a certified medical assistant with a focus on insurance and billing to the Arizona Eye Institute. Olivia is a Phoenix native, and has been happily married for 20 years, with three beautiful daughters. She enjoys camping, music, reading and time spent with her family.

Crystal C.

Billing Account Analyst

Crystal has worked in billing for multiple specialty medical offices since 2000. Originally from Wisconsin, she moved to Arizona in 2005 and now lives in Avondale with her young son. Crystal loves country music and going to country music concerts when not spending all of her time with her little boy. She brings enthusiasm to help patients get the best care.

 

Beth L.

Marketing Director

Beth brings her enthusiasm for sharing the success stories of the practice from her decade of experience as an award-winning journalist. She has managed communications for business, government and nonprofit organizations. Raised between Pennsylvania and Arizona, Beth grew up traveling often, and thrives on meeting new people and hearing their stories. She has a Bachelor of Arts degree in journalism and political science from The Pennsylvania State University. She is proud to call Surprise her home.

Allison J., Strategic AnalystAllison J., Ed. D.

Strategic Analyst

Married with two sons and a daughter, Allison was born and raised in Chicago before moving to Phoenix in 1998. Since earning a doctorate in education from Loyola University Chicago, she has been continually active in the educational field as teacher, principal, and superintendent in both cities.

Contact Our Plastic Surgery Staff

To make an appointment, email the skilled eye surgery and plastic surgery staff at the Phoenix-based Arizona Eye Institute & Cosmetic Laser Center.

Sun City West Office

19052 N R H Johnson Blvd
Sun City West, AZ 85375

Open Today 8:00am - 5:00pm

Hours & Info

Directions

(623) 975-2020

Sun City Office

10701 W Bell Rd
Sun City, AZ 85351

Open Today 8:00am - 5:00pm

Hours & Info

Directions

(623) 876-2020

Wickenburg Office

500 W Savage St
Wickenburg, AZ 85390

Open Today 8:00am - 5:00pm

By appointment only.

Hours & Info

Directions

(928) 684-2020