IMPORTANT INFORMATION REGARDING OUR MASK POLICY

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Recently, Arizona Governor Doug Ducey issued an Executive Order that lifted the state-wide mandate for masks. The order asked businesses to continue to follow CDC guidelines to continue to prevent the spread of COVID-19.  While we respect everyone’s personal choices surrounding this matter, the nature of our work with our patients require that we work in close proximity of each other and therefore we believe it is in the best interest of our business to continue wearing masks until further notice.  We will revisit this policy once we have more time and information to evaluate the impact the executive order has on our industry and community.  In the meantime, we respectfully ask that while you are providing us the privilege of caring for you and your loved ones, that you please respect our mask policy. Masks are required on every individual in the building, covering the mouth and nose. 
We understand that this has been a trying time for all involved, and we are all ready to get back to normal as soon as possible. We are working hard to create processes that will allow us to do so shortly. We are confident that within a short time, if we can all work together, we will return to normal. We are very excited to see your smiling faces again, soon.

Back Office Supervisor Cares About Each and Every Patient

Description

Dawn VanMeter is the Back Office Supervisor with Dr. Justo and is passionate about the work she does. Her positive attitude is one that can be seen across the board at Arizona Eye Institute & Cosmetic Laser Center. The tightly knit team in Dr. Justo's office helps build every patient's trust and loyalty.

View transcript

MS. DAWN VanMETER: I have been practicing with Dr. Justo since the year 2000, and I think that truly the advantage that that has is, from a patient standpoint, they really enjoy being able to come back into the practice and seeing the same familiar faces. And whether they're coming in every three months, every six months, or once a year, we can kind of get updated on what's been going on in their life. And it's just a really good rapport that we get to build with the patients. We always like to kind of get a baseline foundation of them and their history, where they're from, kind of the activities that they enjoy doing, or things from that standpoint, so we can ensure that what we're offering or what we're recommending is going to be the best recommendation for what they're looking for. The patients here are not a number. We truly care about each one of them individually and what is going on personally, as well as with the health of their eyes, and any other issues going on. When I look into a patient's eyes, sometimes you can see anxiety, because they're unsure, especially if they're coming in for something cosmetic and they've never done it before, they're kind of on the border of, "Do I take this step or do I not?" And it's really neat to be able to educate them on the procedures, and that there really, for the most part, is minimal down time, and that it's something that can really help. We want to put their mind at ease. What I love about Dr. Justo is just his personality. He's very down to earth. He's not intimidating to people, and the patients pick up on that. He truly cares about what they're here for, and wants to make sure that all of their questions are answered to its fullest extent. He never wants to rush anybody out of the office, so he'll make sure that all their questions are answered, and that they feel comfortable with the decisions that they choose to make. I enjoy being able to help people, especially out here in the Sun City areas where we practice, because a lot of the people are alone. And they don't have anybody to talk to or anybody around, so being able to offer them something to make them feel better about themselves, offer a friendly ear to listen to some of the stories that they have, 'cause they don't have anybody to talk to, all of that is what I look forward to and what I enjoy with my job.

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Arizona Eye Institute & Cosmetic Laser Center

Ophthalmologist and plastic surgeon Emilio Justo founded Arizona Eye Institute & Cosmetic Laser Center in 1989. With locations in Sun City West, Sun City, and Wickenburg, AZ, we help patients from the Phoenix area and beyond improve and maintain their vision through quality eye care. Our doctors are affiliated with prestigious organizations, including:

  • The American Board of Ophthalmology
  • The American Academy of Cosmetic Surgery
  • The American Academy of Ophthalmology
  • The Arizona Medical Association
  • The Arizona Ophthalmological Society
  • The Phoenix Ophthalmological Society

To request a consultation, please fill out our online form or call (623) 975-2020.

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Over the years, many people have asked me my secret… The answer is simple – I listen carefully and attentively.
Dr. Emilio Justo

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Google map image of our location in 19052 N R H Johnson Blvd  Sun City West, AZ

Sun City West Office

19052 N R H Johnson Blvd
Sun City West, AZ 85375

Open Today 8:00am - 5:00pm

Fax: (623) 975-7005

Google map image of our location in 10701 W Bell Rd  Sun City, AZ

Sun City Office

10701 W Bell Rd
Sun City, AZ 85351

Open Today 8:00am - 5:00pm

Google map image of our location in 500 W Savage St  Wickenburg, AZ

Wickenburg Office

500 W Savage St
Wickenburg, AZ 85390

Open Today 8:00am - 5:00pm

**By Appointment Only**

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